Frequently Asked Questions

We recommend booking at least 2-3 weeks in advance, especially for large groups or during peak season (April-October). However, we can often accommodate last-minute bookings within 48 hours depending on availability.

All our experiences include professional guides, necessary equipment, safety gear, and insurance. Specific inclusions vary by activity - for example, Segway tours include training and helmets, while Tapas tours include food and drinks at multiple venues.

Yes! Most of our experiences are available in Malaga, Sevilla and Valencia. Some activities like the Catamaran Sailing are location-specific. Contact us to confirm availability in your preferred city.

Our guides speak English, Spanish and French, and other languages are available on request. Let us know your language preference when booking, and we'll arrange the perfect guide for your group.

We offer free cancellation up to 24 hours before your scheduled experience. For cancellations within 24 hours, a 50% fee applies. No-shows are non-refundable. Weather-related cancellations are fully refundable or can be rescheduled.

Absolutely! For our Tapas & Culture Tours, we can accommodate vegetarian, vegan, gluten-free, and other dietary needs. Just inform us when booking so we can coordinate with our partner restaurants.

Safety first! For outdoor activities, if weather conditions are unsafe, we'll offer you a full refund or the option to reschedule. Some activities like Escape Games can proceed in light rain with provided rain gear.

Yes! We specialize in corporate team building and can create custom packages combining multiple activities, transport, catering, and more. We've successfully organized events for groups ranging from 10 to 500+ participants.

Most of our activities are family-friendly and suitable for ages 8+. Segway tours require participants to be at least 10 years old and weigh between 25-125kg. Paintball is recommended for ages 12+. Contact us for age-appropriate recommendations for your group.

No prior experience necessary! All our activities include comprehensive training and safety briefings. Our experienced guides will ensure you feel comfortable and confident before starting any adventure.

Absolutely! We love creating bespoke experiences. Whether you want to visit specific landmarks, combine multiple activities, or create a themed event, our team will work with you to design the perfect custom package.

Wear comfortable clothes and closed-toe shoes. For outdoor activities, bring sunscreen, water, and sunglasses. We provide all necessary safety equipment. For Tapas tours, come hungry! Specific requirements will be mentioned in your booking confirmation.

Yes, all participants are covered by comprehensive liability insurance during EventosX activities. This is included in the price of all our experiences at no extra cost.

For Tapas tours, food and drinks are included. For other activities, you're welcome to bring water bottles. Alcoholic beverages are not permitted during active experiences for safety reasons. We can arrange catering add-ons for breaks.

Yes! We specialize in private group experiences. You'll have your own dedicated guide and can set your own pace. Private bookings are available for groups of 6 or more participants.

We accept credit cards (Visa, Mastercard, AmEx), bank transfers, PayPal, and cash. For corporate bookings, we can issue invoices with payment terms. A deposit may be required for large groups.

Basic photos during the tour are included. We also offer professional photography packages as an add-on, which includes edited high-resolution images delivered within 48 hours. Perfect for team events or special occasions!

We'll do our best to accommodate same-day bookings subject to availability. Contact us via WhatsApp at +34 682 435 790 for the quickest response. Peak season may require advance booking.

Transport is available as an optional add-on. We can arrange comfortable coaches or minivans for your group. Meeting points are centrally located and easily accessible by public transport or taxi.

We combine 7+ years of experience with genuine passion for creating unforgettable moments. Our multilingual team, flexible customization, 5,000+ successful events, and consistent 4.9-star ratings speak to our commitment to excellence. We don't just offer tours - we create experiences.