Question 1

How far in advance should I book my event?

Accepted Answer

We recommend booking at least 2-3 weeks in advance, especially for large groups or during peak season (April-October). However, we can often accommodate last-minute bookings within 48 hours depending on availability.

Question 2

What's included in the price?

Accepted Answer

All our experiences include professional guides, necessary equipment, safety gear, and insurance. Specific inclusions vary by activity - for example, Segway tours include training and helmets, while Tapas tours include food and drinks at multiple venues.

Question 3

Do you offer experiences in both Malaga and Sevilla?

Accepted Answer

Yes! Most of our experiences are available in both Malaga and Sevilla. Some activities like the Catamaran Sailing are location-specific. Contact us to confirm availability in your preferred city.

Question 4

What languages do your guides speak?

Accepted Answer

Our multilingual team speaks English, Spanish, French, German, Italian, Russian, and Arabic. Let us know your language preference when booking, and we'll arrange the perfect guide for your group.

Question 5

What's your cancellation policy?

Accepted Answer

We offer free cancellation up to 24 hours before your scheduled experience. For cancellations within 24 hours, a 50% fee applies. No-shows are non-refundable. Weather-related cancellations are fully refundable or can be rescheduled.

Segway City Tours

What's Included